a test in customer service by a customer

On Saturday, we were supposed to pick up Matthew's car seat (ya know, the evil forward facing ones that will grow with him).

We ordered it on March 14 from Walmart.com. I received an email confirmation stating that the order would arrive (site-to-store for free shipping) between March 18-March 25.

Sometime in that week, I received an email saying that the package was "delayed in transit".

I don't know what that means....but a few day later i got another email saying that the new expected arrival date was March 26. Yesterday.

at 6:17 am, i got another email (and i got all excited thinking that it was at the store), saying it was AGAIN delayed in transit. This time, it is delayed in transit 20 minutes away from my VERY HOUSE, and the tracking site says it is "in transit to store."

it has been in transit to the store since March 23rd. it is now, March 27. it does NOT take 4 days to go from Mt. crawford to harrisonburg.

Now, i'm very irritated. annoyed. frustrated. i have not received my car seat, and i kinda sorta need it.

BUT....i called the customer service number on the email, and explained the emails to her. after a couple of minutes, she told me that within 24 hours (that time is up, by the way) i would receive a call from the store (which i haven't), explaining where my package is.

she also gave me $10 off my order.

the ironic thing: i did not yell. or scream. or place blame. all i wanted to know was what was the hold-up.....

i still don't know where it is, but, i do know that when i call back, using a calm voice and using facts rather than letting my emotions get the best of me will get me more places, than yelling at someone who is just trying to provide for their family.

Thank you Walmart.com!

sickness

I strongly dislike sickness.

in fact, i think it's safe to say....i HATE it.

and for this round, i FULLY AND ENTIRELY blame myself.

it involves food, and foods that Matthew probably wasn't ready to eat.

but i hate it when he hurts. :-(

FINALLY!

I FINALLY have gotten the pics uploaded to the computer from the camera. Now if i can just do
the same with my PHONE!!!!!

these are just a few of my favorites!

"Spring Sale!"

My inbox is filled with emails from Target, JCPenney, Gap, and other stores where I receive discounts on purchases for simply giving them my email address.

"Spring Sale! Flip flops 2 for $5!"

"Tank Tops 3 for $2!"

"Dresses for the stick figure: $2.50!"

i look outside, and I reach for my nice hot cup of coffee, watch the rain fall and turn to sleet/angry snow, and dream of a day when i can go outside, play with Matty, wear flip flops and have a body where i can wear those STUPID DRESSES THAT LOOK AMAZING ON EVERYONE ELSE!

a prayer from a broken heart

today, i received in my inbox a devotional from RelevantMagazine.com.

[ps: thank you my darling husband for signing me up months ago]

Coming from RM, it's usually something theological. I've never been a theological Christian. I don't feel the need to sit around the table and discuss why Jesus may or may not like homosexuals, or drink wine, or where he ministered most. I find these conversations...well...dull. and you always get with people who think differently than you, and reality is: no one is changing their mind b/c of what you (or they) have said. it's pointless conversation.

I'm a full believer that if i'm going to sit around the table and talk about Jesus, I'm going to talk about what is He doing in your life. What is it in your life that makes you think/feel/believe this about Jesus? THAT is the extent of my theological conversations.

Rabbit trail.

Today's devotional is about Luke 7:36-50.

The woman anoints Jesus. Many scholars believe that she was anointing him for death. others believe it was her way of worship.

I believe it was both.

This woman, who those around the table knew as a whore, entered into the house with ONE purpose.

Her LOVE for the Lord.

many scholars believe that Jesus and this woman (who i think is mentioned as Mary in the other gospels), had an affair and produced an offspring.

those scholars also drink kool-aid.

This woman was not attracted to the MAN. she was attracted to the LORD. Elohim. El Shaddai. (PLEASE EXCUSE MY SPELLING. I've never taken a greek/arabic class, and so i'm going on pronunciations...doesn't work so well...lol).

She was in AWE of His Majesty!

There was a time where i felt that love and desire for Him. lately, i haven't. and i want it back!

This is not a time for being reserved. this is not a time for being ashamed!

Lord, you've created me for such a time as this! help me to be BOLD for YOUR Name! Let people talk about me....let them spread their lies and gossip. Set me apart. anoint me! Lord, i break this alabaster jar at your feet, and wash it with my tears! You are my first love! my only true love!

tame my tongue so that it only spreads encouragement! let everything else fall wayside, and only encouragement come forward!

heal my heart, and make it clean. bring peace where there is none.

purify me, O Lord! let your love shine through!